Social Media Monitoring (sometimes called social media listening or conversation monitoring) is widely recognized as one of the first social media best practices. It is the first step in getting to know and understand the behavior and needs of an online audience. Most companies that are engaged in this activity have an internal team or [...]
The Dirty Little Secret of Social Media Monitoring
July 13th, 2009 · Comments · Social Media
Tags:amber naslund·connie bensen·cymphony·david alston·jimmy rey·listening·nielsen·radian6·sm2·social media monitoring·techrigy
