My friends over at The Community Roundtable, Rachel Happe and Jim Storer, have just published their 2011 State of Community Management Report. It chronicles best practices and discussions related to the of field community management. The Community Roundtable, a leading resource for community management practitioners, and is based off of conversations with representatives from over 60 different companies within the TheCR Network held over the span of the past year.

TheCR has been an invaluable resource to me in my work with online communities, especially their Community Maturity Model Framework (seen below).

I’d advise anyone who plays a role in an online community effort to download the report for detailed reading. It’s packed full of insight and information on the current state of community management within businesses both big and small. The key findings fall into these four themes:

• Social Business Has Become A Strategic Imperative
• Interest in Community Management Continues to Increase
• The Community Management Discipline is Evolving
• A Lot of Confusion Remains in the Market around Social Business

That said, I’m just scratching the surface of the knowledge and tidbits in the report. Get a copy and you’ll see for yourself!