Social Media Monitoring (sometimes called social media listening or conversation monitoring) is widely recognized as one of the first social media best practices. It is the first step in getting to know and understand the behavior and needs of an online audience. Most companies that are engaged in this activity have an internal team or [...]
The Dirty Little Secret of Social Media Monitoring
July 13th, 2009 · Comments · Social Media
Tags:amber naslund·connie bensen·cymphony·david alston·jimmy rey·listening·nielsen·radian6·sm2·social media monitoring·techrigy
My New Gig…
July 9th, 2009 · Comments · Social Media
I’ve been quiet as of late, but for good reason. Behind closed doors, I have been very busy and I am happy to be able to publicly announce the exciting changes in my life (some of you have already noticed and been asking questions, so here is the scoop). Several weeks ago I began the [...]
Tags:adam cohen·amber naslund·blagica bottigleiro·damon henry·digital strategy·Ernst & Young·ron lippitt·scott monty·social marketing·Social Media
